Network couldn't be obtained

Jun 11, 2015 at 10:47 AM
Dear Developper Team,

I currently got the problem that I can't obtain Facebook Fan Page networks with the Social Network Importer. It does nor depend on the version (I tried several) and neither on the machine (I use an i5 and i7 processor with 8GB RAM). I tried to download the following pages, 59788447049, 768905426534529, 653092548048400 and every time received the failure message that you can see in the screenshot:

Have many thanks for your help!
Best regards