[Error importing facebook personal data] Application Request Limit Reached

Jan 9, 2015 at 12:04 AM
Hi,

I'm having some trouble with importing Facebook data network on SocialNetwork Importer v1.9.4 and v1.9.3 using Mac OS X on bootcamp.

The error message returned is "Application Request Limit Reached". I tried logging in my facebook account on another computer which has had NodeXL working but the same message returned (while it worked for other accounts)

I suspect that it is the account limitation that poses a problem, but I'm not too sure. Will post the screenshot of the whole message here soon - but I was just wondering if this has anything to do with NodeXL incompatibility with Mac OS X on bootcamp.

Thank you very much!
Coordinator
Feb 6, 2015 at 9:14 AM
Hello,

Facebook has three different rate limits:
1. 600 calls per 600 seconds (the importer detects this error and pauses for 600 seconds, you should see a message in the status bar)
2. Application limit request reached (not handled by the importer since the waiting time is variable and unknown)
3. User limit request reached (not handled by the importer since the waiting time is variable and unknown)
the error you get means that the application is being used too much (the application usage counts for ALL its users). I suggest you try back in 45 minutes.

Regards,
Arber