error fan page with big size

Nov 20, 2014 at 4:40 PM
Dear All,
I am using nodexl Social Network Importer for NodeXL to obtain the fanpage of the new Romania president Klaus Iahannis: https://www.facebook.com/klausiohannis

But when the plugin is generating the network, it give me the following message:
"The network could not be obtain".


Culd you please help me so solve the problem? It is very important for my to have that network.
Many thanks,
Andrea
Coordinator
Nov 21, 2014 at 3:12 PM
Hello Andrea,

can you please provide screenshots of the options you selected in the importer and of the error message?

Regards,
Arber