Social Network Importer - Facebook Group

Jun 9, 2015 at 9:52 AM
Hello all,
I'm new user of this software and not really skillful.
For academic use, I would like to import data from a Facebook Group. I thought Social Network Imported could allow me to do that but this doesn't work.
When I clicked on Download, it's written "step 8/8" on the bottom but nothing happens. If I re-click, it's written "step 16/8" and nothing more happens.
How could I make it work ? The ID group is 310671382423033.
It's a closed group but I am a member.

Thanks for your help,

Jul 19, 2015 at 4:14 AM
This also happened on me.

Tried to limit the download data into narrower number of posts, time, etc, but it refused to generate any data.

I seriously need to get the data for my research and I really appreciate any help on this matter.

Thanks so much,