I Can't download Twitter user network

Jun 16, 2013 at 3:24 PM
Hi,

When I try to download a twitter user network I receive the message "The network couldn't be obtained".

Does anyone knows how I can solve this problem?


Thanks,

António!
Coordinator
Jun 16, 2013 at 9:17 PM
Hello!

Please direct Twitter importer questions to the main NodeXL support board at https://nodexl.codeplex.com/discussions. This site is used to support the Facebook importer for NodeXL.

Twitter recently terminated the API 1.0 for their service. Recent versions of NodeXL have been updated to connect to the newer Twitter API 1.1.
You may need to upgrade your copy of NodeXL to resolve your issue. The current version is v.238: https://nodexl.codeplex.com/releases/view/104762
If you are already running v.238, can you share the query term that is failing? Are all your queries failing or just some?

Regards,
Marc