Problem with import from co-comments network v1.4

Apr 22, 2012 at 11:19 AM
Edited Apr 22, 2012 at 11:20 AM

Hello!
I have a problem with import from the Facebook co-comments Network.
The spigot does not download all the comments to a post with social networks importer v1.4.
I select only the co-comments Network and only 1 post of the fan page.
I did a test using social networks importer v1.3. and the program download all the comments to a post.
I did the test with the same page and the same post.
Have you any idea to solve the problem? Where I'm wrong?
Thank you so much for the help.
Regards,
Francisco

(I hope I have been clear. I do not write well in English. I'm sorry)

Coordinator
Apr 23, 2012 at 10:06 AM

Hello,

Can you please give me the name of the fan page and which post so I can test it?

Regards,

Arber

Apr 23, 2012 at 5:01 PM

Hello Arber,
Thanks for your time.

I have tested several pages with v 1.4 and v 1.3 of Social Network Importer.
I always found the same problem on the number of posts downloaded.
I can not understand where I'm wrong.

However, you can test the page http://www.facebook.com/NCIS.
The post is "Take a couple minutes out of your day and play Interrogation Tuesday! ...".
If I use v1.3 I have a total of 78 posts (all posts)
If I use v1.4 I have a total of 60 posts.

Thanks a lot for the help.

Regards,
Francisco

Coordinator
Apr 23, 2012 at 10:10 PM

Hello Francisco,

We were able to detect the problem and it is happening because we can not get the selected attributes for some users due to their privacy settings and so they were not included in the network at all. However, in this cases we should include them even if we are not able to download the attributes. This and more will be fixed in the next release of the spigot.

Thank you for reporting!

Regards,

Arber

Apr 26, 2012 at 2:53 PM

Thank you very much. I'll wait for the new release.

Regards,

Francisco